The delivery time of every product is shown on the website beside the article name. All delivery times are shown in workdays. 1-3 means that when you order that article you will receive the product in 1 to 3 workdays.
You can find the information for each product on our website by selecting one of the standard sizes. This information includes whether or not the pedestal is suitable for outdoor use.
Yes, we can make holes in any pedestal, regardless of the material. To do so, you must supply us with the exact dimensions. The price varies for each material, because different techniques are used to produce the holes. Have a look at these possibilities when placing your order.
Our shipping charges are based on the weight of your order. We simply take the total weight, so it makes no difference whether you order a single item or multiple items – the weight of your order determines the shipping charges. You can find the weight classes and associated shipping charges under Service - Delivery.
Yes, we can do this for you. Your artwork can be affixed to a pedestal in a permanent (adhesive) or removable manner (fabric or pin). Sometimes the decision as to which method should be used will be based in part on the surface of the artwork that contacts the pedestal. The best thing to do is to deliver the artwork to us, but if that is not possible you can also provide us with a mould of the contact surface that includes the location and depth of any holes that may be present.
While you are placing your order, after you have entered your address details and shipping and payment methods, you will be able to specify the desired colour number in the 'Comments' field. You can find all the RAL colours online, at www.ralkleuren.com, for example. Be aware, however, that the colours on your screen will vary based on your monitor settings. We therefore recommend that you check the actual colour in daylight (at a paint store, for example).
The weight you can place on a pedestal depends entirely on the material it is made of and the shape of the object you want to place on it. You can always ask us what is possible for each material.
Yes, we offer this option as well. However, you cannot order this option via our webshop. Therefore, please request this in the comments field when placing your order.
Yes, we can do this too. Please have a look at our accessoires or ask for it when you order.
This is possible for most all wooden pedestals. We only recommend this for pedestals with a length/width of at least 30x30, however, to ensure good stability. Ask what is possible when placing your order or have a look at our accessoires
Yes, you can notify us of your decision by email. Include your customer number and/or order number in this email.
If you make this decision before receipt of the articles you have ordered, please send us an email as quickly as possible. If you have already received the articles, your notification of withdrawal must be in our possession within 14 days of the date of receipt. The date of receipt is the day on which you signed for acceptance from the delivery service or Solits employee. Solits is in possession of a copy of this signed acceptance document.
The product must be returned undamaged, in the original packaging. The purchaser is only responsible for the costs of return shipment. Restitution of the portion of the purchase amount already paid will take place within 30 days after the return of the articles.